I am Robert Olle.
– System Admin/I.T. Field Technician/Guru
“A jack of all trades is a master of none, but often times better than a master of one.” — quote attributed to William Shakespeare.
Full Time ITAD Remote Technician, occasional entrepreneur. I’ve got a diploma in Network systems, and have had training for residential plumbing and electrical. I like to think of myself as a bit of an artist, but so far nobody has taken me up on a commission for a toilet fountain.
Website Development
Computer Consulting
Machine Learning
Artificial Intelligence
What can I do for you?
Asset Management
You need reliable equipment that meets the needs of your users. I can handle the researching and procurement of assets, then responsible end-of-life disposal.
Network Services
You need a reliable web presence. I can leverage cloud hosting, social media, AI, and available gig working talents to maintain your presence online.
Home Office Setup
In this day and age one does not need to commute to the office when one has one right at home. I can make yours a comfortable and productive work environment.
Education and Experiences
M.B.I. Services – 2023-Currently contracted
Job title – I.T. Field Technician
Installing new assets for clients to suit their user’s needs. Old asset erasure, validating, removal, and shipping. (They made me an offer I couldn’t refuse).
Getting IT, Allready – 2022–Currently redeveloping
Job Title(s) – Owner, operator, advertizing
Founded and managed multiple companies, handling all aspects of business creation, registration, and service delivery. Led marketing efforts, including advertising and client acquisition, while overseeing day-to-day operations to provide high-quality services and ensure business growth. Temporarily paused operations to refine the business plan, with plans to relaunch at a later date.
Maple Bear – 2022
Job Title – Instacart Shopper
Fulfilling orders and delivering them to clients. Communicating with clients as needed. Maintaining a decent shopping and delivery time.
Sykes Assistive Services Corporation – 2017 -2022
Job Title – Intake Navigator
Handled inbound calls for provincial programs, registered clients for services, and triaged callers to prioritize urgent cases for immediate, or later nurse consultation.
Geek Squad – 2016-2017
Job Title – Technical support
Verified memberships then established remote connections. Solved small issues myself, and escalated larger more complicated ones to the experts on team.
Minacs, Hamilton ON – 2015-2016
Job title – Technical Support Representative
Managed customer support for a major cellphone and tablet brand, resolving device issues and maintaining detailed call logs. Assisted colleagues with queries to enhance overall service quality. Consistently received positive reviews for exceptional customer service.
Computer Service Technician – Network Systems – 2013-2015
From – Mohawk College
Developed in-depth networking knowledge through projects with diverse teams, gaining exposure to ITIL standards and hands-on experience with production CISCO routers and switches. Demonstrated leadership by successfully guiding my team to build the tallest, most stable spaghetti tower in a timed challenge — Second place actually, but the winning team’s tower fell over after the judgement while ours still stood… that’s got to be worth something.
Residential Plumbing and Electrical – 1998
From – Mohawk college
Certificate of course completion.